Privacy Policy

Vivere Drip Therapy ("Vivere," "we," "our," or "us") is committed to protecting the privacy and security of patients and visitors. This Privacy Policy describes the categories of information we collect, how we use it, and the choices you have regarding that information when you visit viveredriptherapy.com or interact with our services in Carmel and Salinas, California.

We collect information you provide directly (such as your name, phone number, email, and basic health questionnaire responses when you book a visit, contact us, or submit a review), as well as limited technical information automatically collected by our website (such as IP address, browser type, pages viewed, and referring URL). Protected Health Information (PHI) collected during clinical visits is governed by HIPAA and our Notice of Privacy Practices, which is provided separately at the time of service.

We use information to schedule and deliver care, communicate with you about appointments and follow-ups, respond to inquiries, improve our services and website, comply with legal obligations, and (with your permission) send marketing or educational communications. We do not sell your personal information.

If you opt in, we may send transactional SMS messages (appointment reminders, confirmations, follow-up care) and occasional marketing messages. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help. Phone numbers collected for SMS consent are never shared with third parties for marketing.

We share information only with: (a) staff and clinicians involved in your care; (b) vendors that help us operate (e.g., scheduling, payment processing, secure messaging) under written confidentiality agreements; (c) other parties with your consent; or (d) as required by law. We do not sell or rent your information.

Our website uses cookies and similar technologies to remember preferences and analyze site usage. We may use third-party analytics tools (such as Google Analytics) that collect aggregated, anonymized data about how visitors use our site. You may configure your browser to refuse cookies; some site features may not function properly if cookies are disabled.

We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but work continuously to maintain industry-standard protections.

We retain personal information for as long as needed to provide services, comply with legal and regulatory obligations (including medical record retention requirements under California law), resolve disputes, and enforce agreements.

Depending on your location, you may have the right to access, correct, delete, or restrict use of certain personal information. California residents have additional rights under the CCPA/CPRA, including the right to know what categories of information we collect and to request deletion. To exercise these rights, contact us using the details below.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last updated" date below reflects the most recent revision. Material changes will be posted on this page; continued use of the site after changes are posted constitutes acceptance.

Questions about this Privacy Policy or your information can be sent to: Vivere Drip Therapy 26485 Carmel Rancho Blvd, Suite 6 Carmel, CA 93923 Email: privacy@viveredriptherapy.com